privacy
Child Concern Privacy Policy
This privacy policy sets out the way we process your personal data and has been created to make sure you are aware of how we use your data as a member of our charity.
How we collect your information
We only collect your personal data directly from you:
• when you fill in an application for membership of the charity; and
• when you attend a seminar or event.
The types of information we collect
We may collect the following types of personal data about you:
• contact and communications information, including your occupation and contact details (including your email address, telephone number(s) and postal address.
How we use personal data
Personal data provided to us will be used for the purposes set out at the time you join the charity.
More generally, we will use your personal data for the following purposes:
• administration of your charity membership including taking payment of membership fees;
• communication about Child Concern activities that we think may be of interest to you; and
• storing your contact details and attendance at seminars in our records.
Processing your data and communication with you
We will communicate with you in order for us to fulfil our contractual obligations to you as a member of our charity and in order to fulfil our legitimate interests as a charity. Examples of these essential service communications are:
• Records of transactions, such as payment receipts or Direct Debit confirmations (as applicable).
• Membership related mailings such as your membership renewal reminder, notices of organised events, newsletters and the date of the AGM.
We will always respect your wishes in respect of what type of communications you want to receive from us and how you want to receive them. You are in control of how we communicate with you. You can update your choices and/or your contact details by contacting our Administrator.
Sharing your information with others
We do not sell or share your personal data for other organisations to use other than as set out below.
Personal data collected and processed by us may be shared with the following third parties, where necessary:
• Charity officials for the purposes of administering your membership
and giving you access to the membership benefits to which you are entitled.
• Event organisers where a list of attendees is required.
• Bar Standards Board (we provide details of barristers attending our CPD training when requested)
How long your information is kept
We keep your personal data only for as long as necessary for each purpose we use it. For most membership data, this means we retain it for so long as you have a valid membership. If you leave the charity, we will keep your data for a period of three years after your last interaction with us (for accounting, tax reporting and record-keeping purposes).
If you attend a seminar we will also keep the registration sheet for a period of three years and then delete this information.
Your rights
Under certain circumstances, by law you have the right to:
• Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it. You can also withdraw your consent, where this is the basis for our processing your data
• Request the transfer of your personal data to another party.
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply.
Contact and complaints
If you have any queries about this privacy policy or how we process your personal data, or if you wish to exercise any of your legal rights, you may contact the Administrator at office@childconcern.co.uk or by contacting us at:
Child Concern, PO Box 167, Stockport, SK6 9BG
Tel: 0161 449 5451
If you are not satisfied with how we are processing your personal data, you can make a complaint to the Information Commissioner. You can find out more about your rights under applicable data protection laws from the Information Commissioner’s Office website: www.ico.org.uk.